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Cab Journey is an online platform that helps customers book cabs for one-way, round trips, and multi-way journeys. We connect customers with cab drivers and tourism agents in regions like Sikkim, Siliguri, Bhutan, Darjeeling, and the Dooars.
You can register using your email ID and password directly through the app.
Yes, you can change your password through the app under the account settings section.
Yes, if you wish to delete your account, you can request deletion through the app or contact our support team.
You can search for cabs, select your preferred cab type, and book through the app. A booking ID will be generated once your booking is confirmed.
Our representative will contact you to confirm your selected cab, driver details, and finalize the fare.
Yes, you can choose between one-way, round-trip, and multi-way options while booking.
Once the fare is finalized, you can enter your booking ID on the payment page to view the amount and make an online payment.
Yes, you can pay 25% of the fare as an advance and the remaining amount directly to the driver after the ride.
Yes, all fares are inclusive of applicable taxes as per the Government of India.
No, the prices shown in the app are indicative and subject to change after confirmation.
Customers are responsible for toll charges, parking fees, and any additional charges during the journey.
Yes, drivers or tourism agents can fill out the partnership form with their name, contact details, and other necessary information.
While we strive to work with reliable drivers, we do not employ them directly. Customers are advised to verify the driver's details during the confirmation call.
You can report complaints about drivers through the app, but Cab Journey will not mediate disputes involving monetary loss or physical damages.
No, Cab Journey acts as a platform to connect customers with drivers. Once you board the cab, all responsibilities lie with the customer and the driver.
Cab Journey is not liable for any accidents, injuries, or loss of luggage during the trip. Such matters are solely between the customer and the driver.
Cab Journey does not mediate disputes or arguments between customers and drivers.
Both customers and drivers must adhere to RTO regulations, including:
Yes, we use encryption and secure servers to protect your personal data. For more details, refer to our Privacy Policy.
No, all payment processing is handled securely through third-party gateways.
You can contact us through the app via email or phone for any queries, complaints, or support.
You can report technical issues or share feedback through the app or the contact section.
