Home / Privacy Policy
Effective Date: 23/03/2025
Cab Journey is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our app and services. By using Cab Journey, you agree to the practices described in this policy.
1. Information We Collect
We collect the following types of information:
a. Personal Information
b. Non-Personal Information
Usage data including interactions with the app, error logs, and preferences.
2. How We Use Your Information
We use the information collected to:
1. Facilitate bookings and connect customers with drivers.
2. Process payments and refunds.
3. Contact you for booking confirmations, updates, or support.
4. Improve our services through feedback and app analytics.
5. Send promotional offers or service-related communications (you may opt out anytime).
3. Sharing of Information
We only share your information when necessary:
1. With Drivers:Customer name and contact details are shared with drivers for trip coordination.
2. With Third Parties: For payment processing, compliance with laws, or app analytics (e.g., payment gateways).
4. Data Security
We implement robust security measures to protect your personal data, including encryption and secure servers. However, no system is entirely foolproof, and we cannot guarantee absolute data security.
5. User Rights
You have the right to:
1. Access and Update:View and update your account details.
Delete Your Account:Delete your account and associated data by contacting us.
Withdraw Consent:Opt out of promotional communications.
4. Request Data Deletion: Request the removal of your personal information from our systems (subject to legal obligations).
6. Cookies and Tracking Technologies
We use cookies to enhance your app experience, such as remembering preferences and improving performance. You can manage or disable cookies through your device settings.
7. Payment Data
Payment details are securely handled by third-party payment gateways. We do not store full payment card details on our servers.
8. Third-Party Links
Our app may contain links to third-party websites. We are not responsible for their privacy practices, and you should review their privacy policies before providing any information.
9. Children’s Privacy
Our services are not intended for users under 18. We do not knowingly collect data from minors. If you believe we have inadvertently collected such data, contact us to have it removed.
10. Updates to This Policy
We may update this policy periodically. Any changes will be posted in the app and website, and the revised effective date will be updated.
For questions or concerns about this Privacy Policy or your personal data, contact us:
Email:cabjourneyofficial@gmail.com
Phone: +91 9609060679
By using Cab Journey, you consent to the terms of this Privacy Policy.
